This Privacy Policy (“Policy”) explains in general terms how Back to Nature Tours NZ Limited (“Back to Nature Tours”, “we”, “our” or “us”) protects the privacy of your personal information. We are committed to protecting the privacy and confidentiality of personal information and maintain robust physical, electronic and procedural safeguards to protect personal information in our care.
Personal information is information or an opinion, in any form (whether true or not) about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Where practical we will collect personal information directly from you. Generally this is collected when you deal with us in person, by telephone, letter, facsimile, email or when you visit our website. We may request information when you purchase or enquire about our products and services; enter competitions, register for promotions, or request brochures or other information; or when we invite you to complete surveys or provide feedback.
Generally, the personal information we collect is what’s needed to facilitate your travel arrangements and bookings — for example your name, mailing address, telephone number, email address, credit card number and expiry date, passport details, dietary requirements (if any) and health issues relevant to your travel. We also collect information required for our business activities, including financial details necessary to process transactions and any other information you elect to provide.
We are required by law to obtain your consent to the collection of sensitive information. We will assume that you have consented to the collection of all information provided to us for use in accordance with this Policy, unless you tell us otherwise.
We will use your personal information to provide you with travel and travel-related products and services. We may use and disclose it for the purposes for which it was collected, or for a related or ancillary purpose such as:
We may disclose your personal information:
Where we engage third-party contractors to perform services for us, they may be required to handle your personal information. Under these circumstances those contractors must safeguard the information and only use it for the purposes for which it was supplied.
Other than the above, we will not disclose your personal information without your consent unless disclosure is necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law, or necessary to investigate a suspected unlawful activity. Back to Nature Tours has implemented appropriate physical, electronic and managerial security procedures to protect personal information from loss, misuse, alteration or destruction.
Under the Act you have a right of access to the personal information we hold about you. To exercise this right, please submit a Data Subject Access Request in writing to us (requests by telephone, fax or email cannot be accepted).
Should you no longer wish to receive direct-mail promotions or participate in market research, please advise mail@backtonaturetours.co.nz. To unsubscribe from the email newsletter, please email ‘unsubscribe’ to mail@backtonaturetours.co.nz.
A cookie is a small piece of text placed in a computer’s memory and later retrieved by web-page servers. We use cookies to enhance your interaction and convenience with our website, and do not use cookies to record any personal information.
Our website may contain links to, or framing of, external websites. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than us. We are not responsible for the privacy practices or content of such sites and encourage you to read the privacy statement of any linked or framed website before submitting any personal information.
From time to time it may be necessary to review and revise this Policy. We reserve the right to change it at any time; should this occur, the amendment will be posted on our website.